Discover Your Digital Care Profile
Benchmark your organization. Identify care gaps.
Get a personalized action
plan.
Take this 2-minute assessment to
get your
personalized:
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Performance Benchmarks
See how you stack up on wait times, no-shows, and more
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Digital Care Profile
Identify where you fall on the digital care spectrum
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Custom Plan Recommendation
Align your needs to the right Medbridge solution
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30-Day Action Plan
Take the first steps toward scalable digital care
What is your type of organization?
How many employees does your organization have?
Are you currently offering or considering any of the following hybrid care approaches in your practice?
Select all that apply. For each, indicate your level of engagement.
Telehealth
Remote Therapeutic Monitoring (RTM)
Digital Home Exercise Programs
Are you using or considering other hybrid care solutions?
Currently using (optional)
Considering (optional)
How would you describe your organization's current payment model mix?
What is your current average wait time for patients?
Did you know?
Rehab organizations have an average wait time of 27 days. 1
Nice work—your wait times are ahead of the curve.
Rehab organizations have an average wait time of 27 days.1
Your average wait time is above industry averages.
Rehab organizations have an average wait time of 27 days.1
Did you know
You can shorten wait times and improve patient flows
with Hybrid Care and Remote Therapeutic Monitoring.
Which portions of your patient population are you not serving or having challenges reaching?
Did you know
You can break down barriers to care
and reach underserved populations with hybrid and digital-first care options.
What are your current no-show and cancellation rates?
Less than 10%
We occasionally experience no-shows or cancellations, but they’re manageable.
10–22%
No-shows and cancellations are starting to impact our schedules and revenue.
23–33%
We regularly face gaps in the schedule due to missed appointments.
More than 33%
High rates are significantly affecting patient outcomes and clinic operations.
I don't know
Great work! Your reported no-show rate is below the industry average. Most outpatient clinics experience 23–33% no-shows. 2
Your reported no-show rate matches the industry average of 23–33%. Even within this range, there’s room to reduce missed visits and improve schedule utilization. 2
Your no-show rate is above the industry average of 23–33%, signaling a strong opportunity to reduce missed visits. 2
Most outpatient clinics experience 23–33% no-shows. Tracking this metric can help identify opportunities to improve patient access and reduce missed visits.
Did you know
You can decrease no-shows
through better engagement and flexible programs that adapt between visits.
What is your current Net Promoter Score (NPS®)?
Did you know?
Most healthcare organizations score between 30–50
Outstanding! Your reported NPS is well
above
the healthcare industry average—considered
world-class.
Great work! Your reported NPS is above
the healthcare industry average—considered
excellent for healthcare providers
Your reported NPS is in line with
the healthcare industry average of 30–50
Your reported NPS is below the
healthcare industry average of 30–50
What are your largest areas for improvement this year?
(Select your top 3)
Almost there!
Let’s wrap up your profile and reveal your personalized results.
Just a moment…
Creating your care profile
Trusted by 360,000+ healthcare professionals
Clinicians across all settings rely on Medbridge to deliver better care.
Over 90 million patient programs delivered
Medbridge keeps patients engaged—at home and in the clinic.
Empower your clinicians.
Keep patients
in-network.
Digital tools that extend your care, improve outcomes, and build loyalty.
Congrats! You are an... Congrats! You are a... Congrats! You are a...
In-Person Icon Hybrid Hero Value Visionary
You're focused on delivering high-quality, in-person care and improving patient outcomes using structured home exercise programs (HEPs). You’re early in your digital care journey and are looking for tools that simplify workflows, save time, and standardize best practices.
You’re laying the foundation for care consistency and efficiency. Let’s build from here.
You’re already leveraging some digital tools and are ready to expand hybrid care models. You want to boost adherence, improve capacity, and tap into new revenue streams like remote therapeutic monitoring (RTM).
You’re bridging the gap between in-person and digital care—making your model more dynamic and scalable.
You’re a forward-thinking organization focused on population-level MSK care, wellness and prevention, or expanding access to women's health and senior care programs—reducing costs and aligning with value-based care contracts. You're highly invested in digital-first models and system-wide scale.
You’re leading a system-wide transformation—one that meets patients where they are and drives value across the continuum.
Your benchmark results
Wait times
You: {{ (store.getAnswer('carefit', 'unknown_current_average_wait_time')?.[0] === 'true') ? 'Unknown' : store.getAnswer('carefit', 'current_average_wait_time') + ' days' }}, Industry: 27 days
No-Show & Cancellation Rates
You: {{ (store.getAnswer('carefit', 'no_show_cancellation_rates')?.[0] === 'unknown') ? 'Unknown' : store.getAnswer('carefit', 'no_show_cancellation_rates')?.[0] }}, Industry: 23–33%
NPS Score
You: {{ (store.getAnswer('carefit', 'unknown_nps')?.[0] === 'true') ? 'Unknown' : store.getAnswer('carefit', 'nps') }}, Industry: 30-50
Your areas of focus
Reduce costs & utilization
Reduce wait times
Improve clinical outcomes
Boost patient retention & adherence
Increase revenue (RTM, hybrid care, digital expansion)
Standardizing care & time savings
Expand access to care
Recommended Medbridge Plan
Care Essentials
Drive better engagement and clinical efficiency with customizable HEPs, patient education, and outcomes tracking.
Home Exercise Programs
Exercise Library
Patient Education Library
Patient Reported Outcomes
Patient Mobile App
Reporting & Analytics
Care Elite
Blend in-person and digital care with remote monitoring, exercise programs, and communication tools tailored to each patient.
Home Exercise Programs
Exercise Library
Patient Education Library
Patient Reported Outcomes
Pathways Library
AI-Assisted Motion Capture
Patient Mobile App
Reporting & Analytics
Remote Therapeutic Monitoring
Care Enterprise
Deliver remote care through clinically-validated pathways, automation, analytics, and outcome-driven engagement.
Virtual Triage
Pathways Library
AI-Assisted Motion Capture
Home Exercise Programs
Exercise Library
Patient Education Library
Patient Reported Outcomes
Patient Mobile App
Remote Therapeutic Monitoring
Reporting & Analytics
Contact Sales
For larger groups (50+ seats), request a demo to learn more about solution options and pricing for your organization. For detailed pricing and self-service check-out, visit Plans & Pricing.
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We'll get back to you soon.
to get started.
Why this plan?
Digitally supported care programs extend clinician guidance between visits—helping reduce unnecessary utilization and lower total cost of care.
Digital-first care programs support early MSK intervention—reducing imaging, surgery, and costly specialist referrals.
Assigning digital care pathways at the start of care reduces delays, expands access, and frees up in-person capacity for patients who need hands-on treatment.
Digital triage and virtual care programs help appropriate patients start treatment sooner—shortening waitlists and improving system-wide access.
Track patient progress and PROs to deliver more consistent, measurable outcomes through standardized clinician-directed home programs.
Outcome tracking and PROs across HEPs and digital pathways improve care consistency, enhance patient engagement, and drive better clinical results.
Automated outcomes tracking and PRO reporting enable scalable, high-quality care delivery—while keeping clinicians informed and in control.
Automated reminders, exercise tracking, and a gamified mobile app keep patients engaged between visits—improving adherence and satisfaction.
Behavior-based hybrid programs, paired with automated reminders and a gamified mobile app, keep patients engaged between visits—strengthening adherence and follow-through.
RTM workflows and digital engagement tools unlock new billable touchpoints, helping your team capture revenue opportunities between visits.
Scalable RTM billing integrated with digital care pathways drives recurring revenue through proactive engagement and population-level reach.
Customizable HEP templates and recommended exercises help clinicians standardize care, reduce admin time, and deliver consistent, evidence-based treatment.
Templated digital pathways and pre-built HEPs streamline workflows, reduce variability, and lighten clinician workload across hybrid care settings.
System-wide digital pathways reduce variability and clinician burden—delivering consistent, high-quality care across your organization.
Digital care tools within hybrid models enable your team to reach more patients—helping overcome staffing challenges and reduce dependence on in-person care.
Virtual-first pathways expand your reach to underserved and hard-to-access populations—improving access without increasing overhead.
Results you could see
You’re not alone in your goals—see how others are turning them into measurable outcomes.
86% of Pathways patients reported being satisfied with their experience
70% of patients report a reduction in pain at ~30 days with digital Pathways
$1,268 estimated annual healthcare charge reduction for patients with low back pain after just 1 month on Pathways
80% of individuals who participated for one month reduced their fear of falling, with an average improvement of 19%
Action Plan to Get Started
Train clinicians on HEP assignment and patient tracking.
Create and share HEP templates for common conditions to ensure consistency and efficiency.
Establish best practices for digital sharing and patient messaging.
Identify super users to lead adoption, troubleshoot questions, and share best practices.
Set internal benchmarks for HEP utilization to measure success across clinics and providers.
Create a workflow for outcomes collection.
Establish operational workflows associated with care coordination of remotely monitored patients.
Educate your team on the value of Remote Therapeutic Monitoring (RTM) and how to introduce it to patients.
Train clinicians and start assigning Pathways for high-volume conditions to streamline care delivery.
Track outcomes across HEPs and Pathways to measure engagement and results.
Promote RTM services to patients through handouts, in-clinic signage, and community outreach.
Configure triage workflows to guide patients to the right care pathway at the right time.
Train clinicians and staff on Pathways for seamless onboarding and episode management.
Assign Pathways for top conditions to expand access and deliver evidence-based care at scale.
Establish and implement care coordination best practices to keep patients engaged.
Review early access and engagement metrics to surface wins and improvement areas.
Promote early outcomes internally and externally to build momentum and support program expansion.